FPT TELECOM’s PRIVACY POLICY
This
Privacy Policy is applicable to all FPT Camera devices, FPT Camera applications,
websites and other online applications provided by FPT Telecom which referred
or linked to this Privacy Policy (“Privacy
Policy”). The Privacy Policy is also applicable to any and all computers,
smart phones, tablets, smart TVs, applications or other devices by which You
may use to access FPT Telecom’s cloud storage service (the “Service” or “Cloud”). For the purpose of reference, the term “You”, “User”, or “Customer”
means individual or entity service user. This Privacy Policy shall also cover
interactions between You and FPT Telecom during the delivery and usage of FPT
Camera and Service.
You
should make regular check updated versions of the Privacy Policy to acknowledge
and comply with this Privacy Policy to protect your legal rights and fulfill
your liabilities. FPT Telecom may, from time to time, update, amend this
Privacy Policy without User’s prior consent to describe the processing of User’s
information or to comply with applicable laws. FPT Telecom will public such
update, amendment on our websites or FPT Camera application (“FPT Camera App” or “App”) and the effective date of each updated
Privacy Policy version will be the released date, unless otherwise notified.
Upon
the use of Service, or click “I agree”
at registration/logging screen on FPT Camera App, You are considered to have
read, understood and accepted all and irrevocably the requirements and
commitments presented herein as well as their updated versions (if any).
The
Privacy Policy contains following terms:
I.
PROTECTION
OF LOG-IN ACCOUNT AND APP
1.
Under this Privacy Policy, data
will include: (a) data recorded by camera (FPT Camera or camera equipped by
Customer) and stored in Cloud (“Cloud
Data”); and (b) other data which are not Cloud Data (“Account Info”), such as log-in account of Service and App, username,
phone number, history,…
(Cloud Data and
Account Info hereinafter referred to as the “Data”).
2.
If You are, as an individual, or
representative of an entity such as enterprise, school, business household, You
represent and warrant that You have full and necessary power, capacity, and
acceptance from your entity whom You are representing to perform your
interaction or transaction with FPT Telecom through App and our website. FPT
Telecom has right, but not our obligation, to verify Your information once You
have log-in account to Service.
3.
User shall be responsible for
protecting its own Data. In case any third party, whether or not is authorized
by User, through Service, App, FPT Camera, other website, app or device,
accesses, follows, uses, retrieves, copies, uploads, downloads, publishes or does
other similar acts which may impact on the Data, or interact with FPT Telecom,
then User shall be solely responsible for information, act, transaction carried
out by such third party. FPT Telecom will only be liable for damage incurred by
User due to FPT Telecom’s failure to perform its privacy measures.
4.
User acknowledges that User is
solely responsible for its sharing, authorizing to individuals, entities to
access to the Data.
5.
User shall notify FPT Telecom
promptly of any unauthorized use, misuse, or violation on privacy right so as
to enable FPT Telecom to carry out necessary protecting measures.
II.
COLLECTION
AND USE OF USER’S DATA
1.
Scope
of Data collection
1.1. FPT Telecom collects Your Data through interactions You have with FPT
Telecom and through the use, experience, assessment of FPT Telecom’s products
and services. FPT Telecom may also collect information relating to You from our
agencies, business partners.
1.2. Collected information includes, but not limited to full name, phone
number, ID. No., service location, consumer behavior, service history, other
information relating to FPT Telecom’s provision of products and services. These
are necessary and important information to help FPT Telecom verify the person
concluding and performing the contract in order to protect Customer’s rights,
or to define our capacity to provide products and services for Customer.
2.
Purpose of collecting Account
Info
Collecting information will help us:
a. to provide products and services for Customer;
b. to assist Customer receiving information on promotion and offering
programs;
c. to receive complaints and reports from Customer;
d. to contact Customer for urgent, special circumstances in relation to FPT
Telecom’s provision of products and services;
e. to manage usage histories of FPT Telecom’s products and services;
f. to prevent infiltration, hack of account or impersonating;
g. to verify the personal identity of those who are interacting with FPT Telecom;
h. to survey product usage requirements, advertise for FPT Telecom’s
products and services;
i. to improve quality of products and services;
j. to develop new products and services; or
k. to comply with the laws.
3.
Disclosure
of Data
3.1.
Protecting of User’s Data plays a crucial role in FPT
Telecom’s business principles, we hereby warrant that in no event shall we use
(i) Account Info for any purpose other than the purpose of giving benefits to
User and (ii) Cloud Data. FPT Telecom
represents not to sell or exchange Data to any third party, except stated under
Section 3.2 to 3.4 under this Part II.
3.2.
FPT Telecom may share Account Info to:
a.
our branches and subsidiary companies appointed by FPT
Telecom to perform the contracts signed by FPT Telecom and User;
b.
our providers, agencies – appointed enterprises or
individuals who are in charge of distributing FPT Telecom’s products to User;
or
c.
competent governmental body in accordance with the
laws.
3.3.
FPT Telecom may share, provide the Account Info in
reliance on:
a.
acceptance from User;
b.
terms set forth in Section 3.2 of Part II above;
c.
the needs to protect FPT Telecom’s rights. FPT Telecom’s
data sharing based on the belief that such sharing will protect Company’s
benefits and properties, and that such sharing shall be made to the extent
necessary and permitted by laws; or
d.
lawful order from competent governmental body.
3.4.
Cloud Data shall be only disclosed under cases in
Section 3.3.a or 3.3.d of Part II.
III. STORAGE PERIOD OF DATA
1.
Time to view and download Cloud
Data will depend on storage package purchased by User.
2.
Account Info is stored during the
using period of relevant product or service until completion of collection
purpose presented herein or expiration of storage period stated by the laws,
whichever comes later.
IV. ENTITY WHO COLLECTS AND MANAGES
DATA
FPT Telecom Joint Stock Company
Head
office: Floor 2, FPT Building, No. 17 Duy Tan Street, Dich Vong Hau Ward, Cau
Giay District, Hanoi, Vietnam
Tel:
(84-4) 73002222 Fax: (84-4) 7300
8889
Hotline:
1900 6600 Email: Hotrokhachhang@fpt.com.vn
V.
CHANGE
AND RETRIEVAL OF DATA
1.
Change
of Account Info
Customer is entitled to check, update its
allowable-updated Account Info by signing in the account and updating the information;
or contacting FPT Telecom via hotline and email set out in Part IV, or contacting
Camera Project Department via contact details on App for assistance.
2.
Retrieval
of Cloud Data
Customer clicks “Download” button on FPT Camera App to
download Cloud Data. In case of failure of downloading, Customer can contact
FPT Telecom via hotline and email set out in Part IV, or contact Camera Project
Department via contact details on App for assistance.
VI. COMMITMENT ON DATA PROTECTION
1.
For the best protection of
Customer’s Data, FPT Telecom recommends that Customer should restrict automatic
signing in, be aware of password backup and sign out the account whenever signing
in shared equipment. FPT Telecom shall not be liable for any Data leak upon
above reasons.
2.
FPT Telecom requires full provision
of individual information of Customer stated in Section 1.2 of Part II, as well
as legality of such information, when Customer registers for FPT Telecom’s
products or services. FPT Telecom shall neither be responsible for nor resolve
complaint relating to Customer’s rights and benefits if registered information
is inaccurate.
3.
In case of loss of Data due to
attack on server, FPT Telecom shall notify the matter to competent governmental
body to investigate and notify Customer, and carry out necessary measures to
limit the attacked Data to the minimum extent possible.
4.
FPT Telecom cares about the
protection of Customer’s data. FPT Telecom will use reasonable safety measures
to protect Customer’s data upon each access. However, FPT Telecom makes no
representation and warranty for the complete privacy and safety for Data.
VII. CODE OF CONDUCT
1.
Upon consent to be bound by this
Privacy Policy and/or using the Service, You agree that whenever You use camera
to record data and store in Cloud, and/or use Account Info, You shall comply
with following codes:
a.
Do not commit any prohibition prescribed by the laws.
b.
Do not participate in any activity which may take
unfair advantage, do harm to or threat other person, especially children.
c.
Do not show or use the Service for any purpose of
sharing inappropriate contents or documents (for example: nudity, pornography,
offence, libel, violence, or criminal activities).
d.
Do not participate in fraudulent or unlawful act (for
example: deceive, impersonate, riot, or support unlawful demonstration).
e.
Do not break any access restriction or possibility for
Service provision.
f.
Do not participate in any activity which may do harm
to yourselves or other person (for example: popularize extremism or terrorism).
g.
Do not infringe other’s rights (for example: right for
image, copyright for work, copyright holder).
h.
Do not support, encourage, or create advantage
conditions for other person to breach any term presented herein.
2.
If You breach this Privacy
Policy, or FPT Telecom, on reasonable ground, suspects that You are in
violation of this Privacy Policy, then FPT Telecom may, upon its sole
discretion, suspend supplying Cloud, other related products and services,
and/or block Account Info. FPT Telecom also has the right to disconnect the
transmission from camera to Cloud, which such conducted measures are deemed as
our effort to perform this Privacy Policy. FPT Telecom will be exempted from
liability for damage You may incur with respect to the performance of such
measures stated herein.
VIII. EXTERNAL LINKS
1.
Links
to websites and applications which are not under FPT Telecom management
Under some unexpected circumstances, App may link to
other websites or resources. Customer acknowledges that it shall be solely
responsible for using such links. FPT Telecom shall neither appraise nor verify
the contents, accuracy and opinions shown on such linked websites and
resources. FPT Telecom disclaims any
legal responsibility related to the accuracy, displayed contents, safety and
displaying or hiding of such contents presented on said websites and resources.
2.
Links
from websites and applications which are not under FPT Telecom management
FPT Telecom gives no permission to any Internet
service provider to “place” or “dip” all or any part of App to other pages or
to use technical measures to change background/default display of App without
FPT Telecom’s consent.
IX. EXEMPTION OF LIABILITY
1.
Regulations in this Privacy
Policy are not FPT Telecom’s guarantee or representation on the conformity of
product and service chosen by Customer.
2.
FPT Telecom disclaims or makes no
warranty that FPT Camera, App and Cloud will be error-free, uninterrupted, or will
display accurate, full and timely information at all times.
3.
FPT Telecom is not liable for
damage incurred by User due to User’s failure.
4.
In no event shall FPT Telecom be
liable to User, as well as other person, for indirect, special, accidental or
consequent loss or damage arising from use or inability to use the Service, App
and FPT Camera, including but not limited to damage for profits, business
opportunities, loss of data, security vulnerability or
service interruption.
The
Privacy Policy is an integral part of FPT Camera Service Contracts sign between
Customer and FPT Telecom, or FPT Telecom’s agencies. The Privacy Policy shall
not exclude rights and obligations of parties under such signed contracts.